Update Regarding Supplier Changes

Electric and natural gas suppliers are constantly changing and evolving their business. Power Management is here to assist with these sometimes complicated transitions and work on the customers end to straighten out the details. We wanted to remind you of some changes that a few suppliers will be implementing that may have an effect on your billing over the next couple of months.

In February/March 2017, Direct Energy will be conducting a final consolidation of their electricity billing systems–and the legal entities associated with them.  You may remember hearing about this when the first round of customers started transitioning to the new system in late summer. This consolidation impacts only dual-billed electricity customers. It is important to take note of this change as sometimes moving customers to different billing platforms triggers the local utility company to send customers a notice that they’re being dropped from and re-enrolled in electricity supply service. You can disregard this notice if you receive it as it pertains to a change in entity and has no impact on your contract or bills. If you fall into this customer category, you should be notified by Direct Energy via mail and/or email.

Also as mentioned in this week’s Energy Market Update, Constellation Energy has started the transition of acquiring ConEdision (ConEd) Solutions. As a result, any customers currently served by ConEd will soon be receiving correspondence from their new supplier Constellation regarding the switch. As we communicated when this announcement was first made, all contracts and terms will be honored as originally signed. For mass market, commercial and industrial customers, the billing and contract transition period is currently expected to be as follows:

·    NYISO- June 2017

·    ISO-NE- June- September 2017

·    PJM- June- November 2017

·    ERCOT- October 2017

As always, if you have any questions on either of these recent changes, please reach out to your Account Manager here at Power Management.

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